Wallet & Vouchers

Prepaid credit that brings customers back

Sell top-up credit and gift vouchers, let customers pay from their wallet anywhere you take orders, and keep prepaid liability cleanly separate from real sales in your reports.

The problem

Cash upfront, but messy books

Prepaid credit and gift cards are great for cash flow and retention — but only if they're tracked properly. Done wrong, they inflate sales figures and become impossible to reconcile.

  • Gift cards and credit tracked on paper or spreadsheets
  • Prepaid value wrongly counted as sales revenue
  • No safe way to reverse a mistaken top-up
  • Balances don't follow the customer across channels
The LaventTech solution

A proper prepaid wallet

Every top-up, spend and adjustment is a ledger entry. Wallet credit is a liability, never counted as sales, and customers can pay from it at the counter, on QR and online.

  • Sell top-up packages and gift vouchers
  • Ledger-based balance per customer
  • Spend across counter, QR and online
  • Prepaid liability kept out of sales revenue
  • Audited reversal for mistaken top-ups
Key features

What Wallet & Vouchers gives you

💰

Top-up packages

Sell prepaid credit — e.g. pay $200, get bonus value.

🎟️

Gift vouchers

Issue and redeem vouchers that follow the customer.

📒

Clean accounting

Prepaid value is a liability, never counted as sales.

↩️

Safe reversals

Reverse a mistaken top-up with a full audit trail.

How it works

A simple real-world flow

1
Customer tops up

They buy prepaid credit or receive a voucher.

2
Balance is stored

Every movement is a ledger entry against their profile.

3
Pay from wallet

They spend credit at the counter, on QR or online.

4
Reports stay clean

Prepaid value never inflates your real sales.

Included in
Starter POS S$49.90 Growth Café S$99 Full Café Suite S$199 Enterprise S$399

Included from Full Café Suite upwards.

See full pricing & plans.

FAQ

Common questions

Does prepaid credit count as sales?

No. Wallet credit is treated as a liability in reports and only becomes revenue when it's spent on an actual order.

Can a wrong top-up be undone?

Yes — a manager-approved, audited reversal excludes it from reports and can claw back the credit without deleting history.

Where can customers spend their wallet?

At the counter, on QR ordering and on your branded online ordering site.

See LaventTech running your café

Book a 30-minute demo — we'll show the platform on real café workflows and answer your questions.