Selah Operations Hub. See what matters.
Selah connects every part of LaventTech, highlights what needs you, explains why — and recommends the next step. Your team decides and acts.
Illustrative, synthetic data
Understand. Decide. Act with confidence.
Your business. Connected and understood.
Understand your business
Sales, operations, staff, customers and inventory — read together, shown at a glance.
Illustrative · synthetic data
Try the insight cardsMake better decisions
Selah spots the changes that matter, explains why, and recommends the next step.
Illustrative · synthetic data
Ask Selah a questionTake action confidently
Preview a supported operational change and approve it yourself. Nothing changes until you do.
Simulated · on the roadmap
See the approval flow
What needs you, at a glance.
Sales, operations, staff, customers and inventory — one card each, with the figure and the next step.
- −21%14:00–16:00 vs your last four Tuesdays
Why it matters: Fewer orders, not smaller ones — the average bill held steady.
Next step: Check whether anything was unavailable in the afternoon.
Illustrative · synthetic data · tap or hover a card
Ask a question. Get the answer as cards.
Selah answers from your own figures, explains what changed, and recommends the next step.
You asked: How were sales today?
Selah
A good day — ahead of your usual Tuesday, carried by lunch.
- SalesS$2,860+6% vs usual
- Orders142+5 vs usual
- Best sellerIced latte38 sold
Next step: The afternoon was quieter than usual — worth a look before Thursday.
Illustrative · synthetic data
From a page of figures to a five-second card.
Gross sales for the trading day amounted to S$2,860.40 across 142 transactions, compared with a trailing four-week Tuesday average of S$2,698.10 across 137 transactions. Lunch-period revenue (11:30–14:30) contributed 46.2% of the total. Revenue between 14:00 and 16:00 was S$312.50, against a four-week average of S$395.60 for the same period. Card tenders represented 81.4% of payments. Discounts totalled S$257.40 (9.0% of gross), including seven applications of a manual discount. Refunds: 2, totalling S$31.00. Top item by quantity: Iced latte (38). Oat milk on hand at close: 4.0 L. Roster status for the following week: draft.
Why it matters: Lunch carried the day; the afternoon is where the gap is.
Next step: Check whether anything was unavailable after 14:00.
Illustrative · synthetic data
Nothing changes until you approve.
In development: preview a supported operational change, approve it yourself, and see it confirmed. Try the simulation.
Step 1 of 6 · Analyse
Selah notices
Matcha powder is out, and Iced Matcha is still on the QR and online menus.
- Matcha powder
- 0 g on hand
- Iced Matcha orders
- 6 in the last hour
Simulated · on the roadmap · nothing changes until you approve
On the roadmap: owner-approved actions, forecasting and menu profitability are in development. Capabilities are being introduced progressively. Contact us for current availability. Contact us →
See what matters. Act with confidence.
LaventTech runs the business. Selah connects it — turning your own sales, staff, customers, bookings and operational data into a clear view of what matters today.
- Today — See the shape of the day at a glance.
- Needs attention — Important exceptions rise to the top.
- Ask Selah — Ask questions about your own business data.
- Recommendations — Understand the numbers before deciding what to do.
Illustrative, synthetic data
Being introduced progressively: Daily Brief history · Attention Centre · Wallet Reminder Agent. Contact us for current availability.
Selah Operations Hub is included in Full Café Suite and Enterprise. It reads, explains and recommends — your team decides and acts. See plans →
- Today at a glance
- Needs attention — exceptions rise to the top
- Ask Selah about your own figures
- Recommendations with the reason behind them
- Daily Brief, with read state and history
- Attention Centre — follow up, resolve, track
Included in Full Café Suite and Enterprise; the owner switches it on. Capabilities are being introduced progressively. Contact us for current availability.
Every conversation, with its context.
One shared inbox for customer questions, with their orders and loyalty beside the chat.
- One shared inbox, with assignment, tags and priority
- Orders, loyalty and wallet beside every conversation
- Answers from your own live menu and FAQ — the rest goes to your team
- Per-staff permissions: view, reply, note, assign, manage
Included in every plan. WhatsApp and social messages are on the roadmap.
Demo Café, fictional conversations
Where Selah is included
The Selah customer inbox is included in every plan. Selah Operations Hub — the owner's daily view of what needs attention — is included in Full Café Suite and Enterprise. Messaging on WhatsApp and social DMs is planned and not yet available — Selah currently serves web and in-app chat.
See full pricing & plans.
Is Selah available now?
Yes — the Selah customer inbox is available today on every plan, including Starter: assignment, tags, priority, internal notes, per-staff permissions and full customer context beside every conversation.
How do the automatic answers work?
Selah matches the question against your own FAQ and your own live menu, and answers from that — so it reports an item as sold out when it is sold out. It does not write new text of its own and it does not quote prices from memory; it links to your live menu instead. Anything it cannot answer confidently is passed to your team with the customer's context attached, and staff write every reply that leaves the inbox.
Does Selah reply to customers on its own?
Only to those automatic answers, and only on web and in-app chat. It never changes an order, a booking, a wallet balance or a customer record — those stay with your staff. You can also switch its menu and FAQ knowledge off entirely, and it will simply hand every conversation to a person.
Can I control who sees conversations?
Yes — inbox access is controlled per staff member across five separate permissions: view, reply, internal notes, self-assign and manage. Permanent deletion is restricted to owners and managers and cannot be granted.