We set it up and train your team
Every paid plan includes onboarding — tenant setup, configuration and training — with scope that grows by tier. Need more hands-on help or extra sessions? We quote those separately.
A guided launch
We handle tenant and business setup, guide menu and product configuration, set up printer and payment routing, and train your managers and front staff — with launch support on the day.
- Tenant and business settings setup
- Menu / product configuration guidance
- Printer and payment method setup guidance
- Manager and front-staff training sessions
- Launch-day remote support
- Onboarding scope increases by plan
What Implementation & Training gives you
- Setup
- Menu config
- Training
- Launch support
A simple real-world flow
- 1Kickoff
- 2Configure
- 3Train
- 4Go live
Included with every paid plan, scaling by tier. Additional scope is quoted.
Common questions
Is training included?
Yes — every plan includes onboarding and training sessions, increasing by tier. Additional sessions can be quoted.
Is onboarding remote or on-site?
Onboarding is remote unless otherwise quoted. On-site installation can be arranged as a separate charge.
What if I need extra help later?
Additional training and support are available by quotation whenever you need them.
See LaventTech running your café
Book a 30-minute demo — we'll show the platform on real café workflows and answer your questions.