We set it up and train your team
Every paid plan includes onboarding — tenant setup, configuration and training — with scope that grows by tier. Need more hands-on help or extra sessions? We quote those separately.
- Tenant and business settings setup
- Menu / product configuration guidance
- Printer and payment method setup guidance
- Manager and front-staff training sessions
- Launch-day remote support
New systems fail without setup
The best software still needs configuring to your menu, printers and payment methods, and your team needs to be confident on day one. Skipping that is how launches go wrong.
- Menus and settings misconfigured at launch
- Printers and payment methods not set up right
- Staff unsure on the first busy service
- No plan for a smooth go-live
A guided launch
We handle tenant and business setup, guide menu and product configuration, set up printer and payment routing, and train your managers and front staff — with launch support on the day.
- Tenant and business settings setup
- Menu / product configuration guidance
- Printer and payment method setup guidance
- Manager and front-staff training sessions
- Launch-day remote support
- Onboarding scope increases by plan
What Implementation & Training gives you
Setup
Tenant, business settings and configuration done with you.
Menu config
Guidance getting your menu, combos and modifiers right.
Training
Manager and front-staff sessions, scaled to your plan.
Launch support
Remote support on the day you go live.
A simple real-world flow
We agree scope and a go-live date.
We set up the tenant, menu, printers and payments.
Managers and front staff are trained to be confident.
We support launch day and settle you in.
Onboarding is included with every paid plan, scaling by tier. Additional scope is available by quotation.
Common questions
Is training included?
Yes — every plan includes onboarding and training sessions, increasing by tier. Additional sessions can be quoted.
Is onboarding remote or on-site?
Onboarding is remote unless otherwise quoted. On-site installation can be arranged as a separate charge.
What if I need extra help later?
Additional training and support are available by quotation whenever you need them.
See LaventTech running your café
Book a 30-minute demo — we'll show the platform on real café workflows and answer your questions.