Loyalty & LCoin

Turn first visits into regulars

A built-in loyalty program — points, LCoin, tiers and a rewards catalogue — that works the same across the counter, QR ordering and your online site, with no bolt-on tools.

Loyalty & LCoin management — tiers and rewards catalogue
Loyalty & LCoin management on a laptop
The problem

Most customers never come back

Without a reason to return, footfall stays random. Paper stamp cards get lost, and third-party loyalty apps don't connect to how you actually take orders.

  • No structured reason for customers to return
  • Stamp cards are easily lost or gamed
  • Bolt-on loyalty apps don't match your menu or POS
  • You can't see who your best customers are
The LaventTech solution

Loyalty that's part of the platform

Because loyalty is built in, every sale — counter, QR or online — can earn and redeem automatically. Tiers and a rewards catalogue give regulars something to climb toward.

  • Points and LCoin earned on eligible sales
  • Membership tiers with escalating benefits
  • A rewards catalogue customers can redeem
  • One customer profile across every channel
  • Owner visibility into top and lapsed customers
See it in action

Loyalty, on real workflows

Key features

What Loyalty gives you

Points & LCoin

Earn on eligible purchases and redeem against rewards.

🏅

Tiers

Reward your regulars with rising benefits as they climb.

🎁

Rewards catalogue

Curate what customers can redeem and control the value.

🔗

Every channel

Counter, QR and online all feed one loyalty balance.

How it works

A simple real-world flow

1
Customer joins

They register once — in-store, on QR or online.

2
Earn automatically

Eligible orders add points and LCoin to their balance.

3
Climb tiers

Repeat visits move them up to better benefits.

4
Redeem rewards

They spend LCoin from your rewards catalogue.

Included in
Starter POS S$49.90 Growth Café S$99 Full Café Suite S$199 Enterprise S$399

Included from Growth Café upwards.

See full pricing & plans.

FAQ

Common questions

Do points work online and in-store?

Yes — one customer profile earns and redeems across counter, QR ordering and your online site.

Can I control what rewards cost?

Yes, you curate the rewards catalogue and set the LCoin value of each item.

Can I see my best customers?

Yes, the customer database surfaces top spenders and visit history for the owner.

See LaventTech running your café

Book a 30-minute demo — we'll show the platform on real café workflows and answer your questions.